Privacy Policy
Your privacy is important to us at Medical Boulevard
No Patient Health Data
We do not collect or store any patient health information
Professional Focus
We only collect data necessary for facility operations
Your Control
You can access, update, or delete your data anytime
Secure Storage
Industry-standard encryption and security measures
Introduction
Medical Boulevard Inc. ("Medical Boulevard," "we," "us," or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our services, website, and facilities located at 9025 Wilshire Blvd. #202, Beverly Hills, CA 90211.
As a provider of premium medical co-working spaces and facilities, we understand the importance of maintaining the confidentiality and security of your professional information. Please read this privacy policy carefully to understand our practices regarding your data.
Information We Collect
- Full name and contact information (email, phone, address)
- Medical license numbers and credentials (MD, DO, NP, PA)
- Professional liability insurance information
- Medical specialty and practice information
- Business entity documentation and tax information
- Professional references and background
- Billing and payment information
- Government-issued identification for verification
How We Use Your Information
Primary Uses
Facility Operations
Process bookings, manage access, maintain security
Account Management
Create and manage your membership account
Communications
Send booking confirmations, updates, and important notices
Compliance
Verify professional licenses and insurance requirements
Marketing & Analytics
With your consent, we may use your information to:
- Send promotional emails about new services and features
- Display targeted advertisements on social media platforms
- Analyze usage patterns to improve our services
- Conduct market research and surveys
SMS Communication Consent
Important: When you opt-in to receive SMS messages from Medical Boulevard:
- You consent to receive text messages related to customer care and account notifications
- Message types include appointment reminders, account updates, and service notifications
- Message frequency varies based on your account activity
- Standard message and data rates may apply
- You can opt-out at any time by texting "STOP" to any message
- Text "HELP" to (424) 372-5250 for assistance
- Your phone number will NOT be shared with third parties or affiliate companies for marketing purposes
For complete SMS terms, please review our SMS Terms and Conditions.
Third-Party Services
We integrate with several third-party services to provide our platform. Each service has its own privacy policy that governs their use of your data.
Your Privacy Rights
California Residents (CCPA)
Under the California Consumer Privacy Act (CCPA), California residents have specific rights regarding their personal information:
Right to Know
Request disclosure of personal information we collect, use, and share
Right to Delete
Request deletion of your personal information, with some exceptions
Right to Opt-Out
Opt-out of the sale of personal information (we do not sell data)
Right to Non-Discrimination
Not be discriminated against for exercising privacy rights
All Users
Regardless of location, you have the right to:
- Access and receive a copy of your personal data
- Correct inaccurate or incomplete information
- Object to certain uses of your data
- Withdraw consent for optional data processing
Exercising Your Rights
To exercise any of these rights, please contact us at privacy@medicalblvd.com or call 310-800-2262. We will respond to your request within 30 days.
Data Security
We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction.
Encryption
TLS 1.3 for data in transit, AES-256 for data at rest
Access Controls
Role-based access, multi-factor authentication
Regular Audits
Annual security assessments and penetration testing
Incident Response
24-hour breach notification commitment
Employee Training
Regular privacy and security awareness training
Physical Security
24/7 monitored facilities with controlled access
Data Breach Notification
In the event of a data breach that may impact your personal information, we will notify affected users within 72 hours via email and provide information about steps to protect yourself.
Additional Information
Data Retention
We retain your personal information for as long as necessary to fulfill the purposes outlined in this policy:
- Account information: Duration of membership plus 7 years for tax purposes
- Security footage: 30 days unless required for investigation
- Marketing data: Until consent is withdrawn
- Analytics data: 26 months (Google Analytics default)
International Data Transfers
Your information may be transferred to and processed in countries other than your country of residence. We ensure appropriate safeguards are in place to protect your data in accordance with this privacy policy.
Children\'s Privacy
Our services are not directed to individuals under 18. We do not knowingly collect personal information from children. If you become aware that a child has provided us with personal information, please contact us.
Changes to This Policy
We may update this privacy policy from time to time. We will notify you of any changes by posting the new policy on this page and updating the "Last Updated" date. For material changes, we will provide additional notice via email.
Contact Us
If you have questions or concerns about this privacy policy or our privacy practices, please contact us:
Medical Boulevard Inc.
Privacy Department
For privacy-related requests, please allow up to 30 days for a response. For urgent matters, please call our privacy hotline.